Items will be processed and shipped within 1-3 business days. It is up to the customers discretion as to how the items are shipped, and many different options including international are available.
Allow for more time for custom pieces, and please reach out with questions via email at jillian@thegemandi.shop
Returns and exchanges are generally not accepted, however if there is a problem with the quality of the piece reach out to me within 15 days after receiving the item. I will do whatever I can to ensure you are happy and in love with your one-of-a-kind Gem and I jewelry!